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Mark Fredrickson, MD

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Mark Fredrickson, MD
Riverwood Family Medicine
(14 Reviews)
> Get Phone Number & Directions
4829 E Beltline Ave NE Ste 304 Grand Rapids, MI 49525
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Does this family doctor use current and safe equipment?
No; the equipment needs to be updated
Was the waiting area spacious?
Yes
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by AJM xxx.xxx.20.84
December 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.38.117
September 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.77.56
June 21, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
March 05, 2012
I have been going here for over 8 years. I found Dr. Fredrickson when I was in the process of shopping for a new doctor. Out of the 4 doctor's offices I visited I got the most personalized service in this office. I don't know of anywhere else that would've taken better care of me. I had a great experience. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by Joe W.
February 07, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
January 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's office too cold?
No, it was fine
Does this provider offer flexible appointment times?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
January 15, 2012
Were you able to relax during your appointment?
Yes
Does this provider promptly return your phone calls?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider offer flexible appointment times?
Yes
by Anonymous
December 19, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider have reasonable prices?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
November 03, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
November 01, 2011
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Map and Directions
4829 E Beltline Ave NE Ste 304, Grand Rapids, MI 49525