They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality. They could've used quite a few more staff members. They were very understaffed and I ended up having to wait quite awhile. I wasn't happy with how my appointment went at all. They weren't able to even slightly help me. I really liked how convenient their parking was at their office. I was able to find a spot very quickly. They definitely favor certain clients, and make an extra effort to help those clients. I was afraid that they wouldn't help me if they didn't like me.
Oyy and btw :
Dr. Kasper has the worst receptionist ever! , Her name is Paula! I called with an emergency request for refill prescription, because I was in a lot of pain, and the answer was. : " Don't even dare to push me, when I am ready I'll call you" ! I will never visit again, I found another way better and professional place!
They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount. They have a very good professional reputation. I know that I'm under the care of an expert. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff.
Wellness.com does not provide medical advice, diagnosis or treatment nor do we verify or endorse any specific business or professional
listed on the site. Wellness.com does not verify the accuracy or efficacy of user generated content, reviews, ratings or any published