Kelly Burgess, MD

Kelly Burgess, MD
1138 Lexington Rd Ste 130 Georgetown, KY 40324
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Would you recommend this family doctor to others?
I Already Have
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.249.74
May 03, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Would you refer this provider to a family or friend?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.56.165
October 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.139.239
April 12, 2012
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider have helpful information available online?
No, just a basic listings page
Did this family doctor answer all of your questions?
Yes
Was it easy to make an appointment with this provider?
No, it took a while
Were the restrooms clean at this provider's office?
No, they definitely weren't clean
by Anonymous
July 20, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
June 13, 2011
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want.
by Renee McIntosh
March 28, 2011
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