Karen Harmon, MD

Karen Harmon, MD
Mercy Care Blairs Ferry 1790 Blairs Ferry Rd NE Cedar Rapids, IA 52402
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
They don't answer the phones. They don't respond to messages left. Trying to get old records, and now I remember why I changed from Dr. Harmon to another doctor
by Former Patient xxx.xxx.207.66
October 26, 2016
I would recommend Dr. Harmon to anyone looking for a good doctor. She always takes time with you and answers all your questions. When you can't get in to see her you can usually get in to see Stephanie Robinson who I would recommend to anyone as well. I hope I never have to change doctors. They are the best!
by jmstanek xxx.xxx.117.169
June 17, 2016
I have had Karen for a doctor for years now.
Her team is amazing! Because of her, im slowly winning over my personal issues that have plagued me for years.
I trust her with my life.
She is very patient and loving in her care. And i would recommend anyone to her.
Thank you Karen for all you and Stephanie and the nurses have done for me over the years. Thank you for helping me win at life. :')
truly, thank you!
by Stephanie Webb xxx.xxx.186.169
April 07, 2016
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They don't treat their clients equally at all, and only make time for their favorite clients. If they didn't like me, they didn't make time for me. The one thing I couldn't believe during my appointment was that they took a personal call right in front of me. I found it to be incredibly rude. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. They are almost always unavailable. It was difficult to get an ideal appointment time that fit my schedule.
by exposed xxx.xxx.119.184
January 07, 2014
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider answer all of your questions?
No, I left confused and frustrated
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by name unknown xxx.xxx.119.184
October 30, 2013
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Would you refer this provider to a family or friend?
No, I wasn't impressed
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.129.146
July 23, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider prominently display their diplomas or business license?
Yes
Would you recommend this family doctor to others?
I Already Have
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.197.65
March 19, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
December 28, 2011
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. Their staff is very friendly and professional. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. They were very polite and helpful and made sure that I had everything I needed.
by loeloe
October 19, 2011
The office was very easy to locate. I didn't have any trouble finding it at all. What I really loved was how friendly the doctor and staff were here. I felt so welcome and will definitely be with them for the long haul. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have.
by Nick
June 07, 2011
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