Peter Richards

Peter Richards
Family Dental Group 4324 Covington Highway Decatur, GA 30035
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Consumer Feedback

(31 Reviews)
4.5 star average for Service
4.5 star average for Environment
4.5 star average for Expertise
4 star average for Staff
4 star average for Recommended
I have recommended this practice to my daughter and brother as I was extremely satisfied with my first visit.It was a positive experience from the first moment I walked in the door.
I appreciate the fact that I never have to wait long and the process itself is painless. I can always plan on being in and out in a timely fashion.
I really enjoy my experience when I come for dental work or just a regular cleaning.
I had a filling replaced December 14, 2015. It was done incorrectly which caused my jaw to be misaligned causing severe jaw pain and TMJ. Returned 3 times and they attempted to fix the error but pain is still there. Then he had the nerve to try and charge me to correct a filling that Dr Richards had personally performed 10 months ago. Absolutely incompetent and uncaring of the damage they have caused. Legal action pending.
I got a filling done at Family Dental Group about a week ago. They were very gentle with me and made sure I was as comfortable as I could be during the procedure.
I called to schedule an appointment and they got me in that very same day. Everyone was very personable and I was efficient. I was in and out of there within an hour.
I brought my mother here for her appointment. The staff treated her wonderfully. They were professional and caring. It is from this that I have made an appointment for myself with Dr. Richards and the staff at Family Dental.
Was this dentist's staff friendly?
Yes, they went above and beyond
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider use excessive foul language?
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Everyone has heard my raves already about this dentist. They are so amazing, I just want the world to know! I thought the staff was amazing; they were so friendly and helpful, and made sure I felt welcome there. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. Let me just say that the chairs in their waiting room are quite comfortable. Its nice that they care about patient comfort. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
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