Jody Truetner, Practice Administrator

Jody Truetner, Practice Administrator
Benjamin Eye Care 5201 Willow Springs Rd 280 La Grange, IL 60525
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did you feel that your waiting time was acceptable?
Absolutely
by Anonymous xxx.xxx.51.65
March 17, 2014
Was this provider's office too loud?
No, it wasn't too loud
Are you going to visit this provider again?
Without a doubt!
Does this provider remember you and your circumstances at every appointment?
Yes
Would you refer this provider to a family or friend?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.215.241
December 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.200.170
September 11, 2012
Was it easy to make an appointment with this provider?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was the waiting area spacious?
Yes, extremely spacious
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
January 19, 2012
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous
September 20, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
September 14, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
May 23, 2011
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
March 14, 2011
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