Dentaland Dental Centers

Dentaland Dental Centers
Dentaland Dental Centers 205 Palm Bay Rd # 159 West Melbourne, FL 32904
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Consumer Feedback

(12 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
3.5 star average for Value
Dr max and his staff is great too bad the billing folks are likened to shady used car salesmen , with the tricky math. I love the dental folks but after this last "billing and appointment error" I will find another dentist and advocate that Tricare take them off their provider list.
They are not BBB recommended and know I know why ...patient since 2012
by Rob Birmingham xxx.xxx.172.200
February 21, 2015
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did you leave the office feeling satisfied with your visit?
Completely!
Did this dentist answer all of your questions?
Yes
Does this provider take that extra step to make you feel special?
Absolutely
Were the waiting room chairs comfortable at this dentist's office?
Yes
by Sharon xxx.xxx.226.49
March 17, 2014
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Would you recommend this dentist to others?
I Already Have
by Hailey xxx.xxx.119.58
August 01, 2013
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Did this provider have reasonable prices?
No, it was expensive.
by kc xxx.xxx.113.151
December 27, 2012
I had a toothache and didn't have a primary dentist in the area yet. Dentaland gave me an appointment the same day and everyone was pretty nice, tried their best to make me feel comfortable. My biggest issue, with this location at least, is there are no private rooms, just open stalls all right next to each other. There is no patient privacy, I could clearly hear the conversations going on with the other people being seen. For this reason alone, I don't think I'll keep them as my regular dentist.
by MA xxx.xxx.206.5
December 03, 2012
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did this dentist explain your dental procedure to you?
A little, but I wish they had explained it more thoroughly
Was the toothpaste used during your cleaning enjoyable?
No, it didn't taste good at all
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.37.68
October 02, 2012
The worse place for customer service. My calls were never returned. The wait is too long. The staff changes constantly. 4 month wait for a cleaning. They can't seem to hold on too long to anyone. Some dentist are good, so are not, you never know who you are going to get. Extremely unprofessional staff. Don't waste your time. They do not care about patients, only making money
1111
by Tiny xxx.xxx.106.122
August 06, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. They do everything at separate visits instead of combining the services into one. It's impossible to get a cleaning appoinent! The girl that schedules appointments is rude! The exam was horrible!
by Unhappy xxx.xxx.192.204
July 25, 2012
They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was easy enough to find. The office manager was very rude and unprofessional, they dont like to give the correct pricing. I think they have something to hide. If you ask for the corp office they will give you an email address, not going back the doctors were find but the staff very unfriendly. Especially office manager name Be
by they dont care xxx.xxx.247.143
April 11, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.200.226
February 27, 2012
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