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Kavitha Gandhi, MD

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Kavitha Gandhi, MD
(23 Reviews)
> Get Phone Number & Directions
1800 Hollister Dr Ste 109 Libertyville, IL 60048
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Consumer Feedback

(23 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
The first time I was seen it took me 45 minutes to get in a room. Once I was in a room it was another 45 minutes. The lights in the room are on a timer and the lights went out so I had to get up and motion to the sensor that I was still in the room. Then a nurse came in to say that the doctor will be in shortly. Another 20 minutes later. She saw me for about 3 or 4 minutes and never answered all my questions. Just gave me cream. I went back for a recheck and asked for a new cream only they prescribed a med that cost $300, name brand which I told her my insurance would not pay for. I asked her 3 times for a generic, stronger but different cream. The second office visit was about the same length of time. Acted liked she didn't care and couldn't be bothered with me. The office said they would send it over to the pharmacy right away. It has been 48 hours and I am still waiting. The pharmacist at the store had to tell me what to use to help me until the cream is ordered. I have never had a doctor or a nurse or medical staff do this ever. I am very upset. This should not happen.
by Dee xxx.xxx.228.11
June 11, 2015
Their staff was not friendly in the least; I really didn't feel welcome there. The chairs in their waiting room at this doctor's office weren't the best but they served their purpose and I couldn't complain. I feel like my appointment was pointless.
The absolute worst part about the appointment was that I waited 1 hour 20 minutes to see the doctor. No explanation or apology was offered by staff or doctor.
by JB xxx.xxx.152.195
June 03, 2014
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.9.136
October 26, 2013
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by Anonymous xxx.xxx.108.34
January 15, 2013
Did this provider use excessive foul language?
No
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this dermatologist's staff friendly?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.201.158
November 08, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.144.50
October 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.234.58
July 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.122.10
June 04, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.195.252
May 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.229.93
April 13, 2012
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Map and Directions
1800 Hollister Dr Ste 109, Libertyville, IL 60048