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Deerfield Dental

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Deerfield Dental
Deerfield Dental
(14 Reviews)
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1874 West Hillsboro Boulevard Deerfield Beach, FL 33442
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Consumer Feedback

(14 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Had a great experience after going to have a crown replaced and Doctor Aaron made the visit a pleasure. If you need a knowledgeable group of dentists this is the place to go.
by Chuck xxx.xxx.59.120
September 21, 2015
the worst...dr hernandez is fine but the receptionist is in need of therapy! its hard to be around her
by john doe xxx.xxx.10.28
June 24, 2015
This dentist office was horrible. I waited in the waiting room for an hour. Then the owner walks in with his buddies to get work done while I waited longer. The owner didn't care that he had patients waiting first. Then I finally got into the chair to get X-rays and I let them know that I had to get back to work. Then the office manager started screaming at the assistant to do my Xrays NOW! And because of the owner I still had to wait. (They actually did me a favor because as I sat there watching I was able to see how they don't really store things properly. When your in the chair getting work done you actually don't see those things.) Then when I was waiting to see how much everything was going to cost me I waited another 30 minutes. I finally got fed up and walked out. As I was walking out the office manager was just sitting up front talking to another patient as if she had nothing to do. I was there for 2 1/2 hours just to get xrays. No consideration of anyone else's time. In my mind if they are that chaotic and not considerate then how clean is the tools and they probably cut corners. Do not go to this dentist!
by Jen xxx.xxx.41.100
September 26, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
by Anonymous xxx.xxx.128.194
August 21, 2014
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Definitely not, I wasn't given information until long after my procedure had been finished
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did your teeth cleaning feel rushed?
Definitely! They barely cleaned my teeth at all
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous xxx.xxx.170.64
September 02, 2013
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
by Anonymous xxx.xxx.164.15
August 08, 2013
I couldn't believe how great their office looked. I could tell that they took pride in the office's appearance. I had a fantastic experience. The receptionist greeted me with a warm smile and offered me coffee. The staff was very friendly and knowledgable. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I am very satisfied with this as my office.
by Maurice Dubuc xxx.xxx.10.2
October 04, 2012
Boy, you had to drag me to the dentist, but I really needed help. My friend told me I would like Dr. Hernandez, what an understatement. She was fabulous and I would go back there willingly for all my dental needs. The staff was great too. Thanks guys, you made me a believer in good dental care. Mr. Bill
by Mr Bill xxx.xxx.9.35
October 04, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Danielle Colwell xxx.xxx.78.8
October 02, 2012
i took my son here to get a second opinion. dr. larysa smith did the work- a temporary crown and cavity immediately. only thing is we are still waiting to get the permanent crown (going into 4th wk) and no one from the office ever called us back after that first visit- I've always had to call and they say they will call when the permanent crown comes in (orig. told it would be 2 wks... next call receptionist said sometimes it's 3 wks... next call the person said she'd ck into it next wk and call me back w. info). the location is close to me and it was no waiting, so it's convenient... only a little personal annoyance i had w. the waiting room was they put on a movie or some type of serial show and the actresses and actors made good use of the F_ _ K word which I have never experienced in a professional's waiting room (I am in my early 50's).... the receptionist is in her early 20's I think- I guess times are really changing a lot from when I grew up , I imagine I have to get used to it. (it used to be g-rated shows only as children might be there but the rules must've changed!.... I guess there are no "rules" anymore, sad to say.
by first timer xxx.xxx.203.27
July 20, 2012
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Map and Directions
1874 West Hillsboro Boulevard, Deerfield Beach, FL 33442