Central Florida Dental Group

Central Florida Dental Group
Central Florida Dental Group 16215 State Road 50 Clermont, FL 34711
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Consumer Feedback

(12 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
1 star average for Value

Compassion – Family – Excellence
are the values and goals of the Central Florida Dental Group.
Doctors Carlos R. and Isis Ortiz and their staff provide the finest possible dental services to their patients. Their dental practice operates in a highly proficient manner. Simply stated, my teeth needed work. Doctor Ortiz and his staff explained what the issues were and offered recommendations for treatment. A deep cleaning; six caps; a root canal and a crown followed.
Yes, I spent several hours in their dental chairs. Their work was outstanding. There was no pain nor significant discomfort. My teeth are once again very functional – clean – white and attractive. My wife is very pleased and says my smile is again beautiful.
I observed how the staff prepares for each patient prior to that patient’s arrival. They help each other care for the patient. They explain what they are going to do before they do it – answer any questions or concerns you may have. The dental work proceeds with the finest possible care. They show compassion to all who visit and make you feel like welcomed family. I am highly impressed by this dental practice. They represent the highest standards of dental excellence. Highly recommend.
by abe xxx.xxx.178.87
June 15, 2017
Did this dentist explain your dental procedure to you?
Absolutely not. I even asked for an explanation and was ignored
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Were you able to watch TV during your dental procedure?
No, I was very disappointed
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous xxx.xxx.124.187
April 14, 2013
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.182.179
March 05, 2013
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did your mouth feel clean after your appointment?
Not at all, it felt dirtier than it did when I arrived
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous xxx.xxx.124.187
February 23, 2013
Were the waiting room chairs comfortable at this dentist's office?
Not at all; cheap and plastic
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
by Anonymous xxx.xxx.124.187
February 12, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.205.108
September 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Bob xxx.xxx.70.18
January 22, 2012
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Was this provider's staff friendly?
Yes, they went above and beyond
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
December 05, 2011
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did your gums bleed excessively after your appointment?
Yes, they should have been more gentle
Did your teeth cleaning feel rushed?
Kind of, I was hoping for a more thorough cleaning
by Anonymous
November 28, 2011
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
October 13, 2011
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