Western Dental Centers

Western Dental Centers
Western Dental Centers 1100 North Gateway Drive Madera, CA 93637
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Consumer Feedback

(10 Reviews)
4.5 star average for Service
4 star average for Environment
3.5 star average for Expertise
3.5 star average for Staff
3 star average for Recommended
2.5 star average for Value
Was this dentist's staff friendly?
Friendly Enough
Were you glad that you had the appointment with your provider?
Not really
Would you recommend this dentist to others?
Does this provider remember you by name?
Does this provider return your phone calls?
Did this dentist pressure you to get any unnessary dental procedures?
Somewhat, it was kind of uncomfortable
Does this dentist use current and safe equipment?
Fairly current
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did your gums bleed excessively after your appointment?
Yes, they should have been more gentle
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you leave the office feeling satisfied with your visit?
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did your gums bleed excessively after your appointment?
Yes, they should have been more gentle
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did you experience any unnecessary pain while your teeth were cleaned?
A little. I wish they had been more gentle
Their staff was not that friendly, and didn't go out of their way to make me feel welcome. The appointment was pointless, I left with more problems than when I arrived. I had a tooth extracted and left with heavy bleeding which lasted until the next day. I went back to them the next morning when the bleeding would not subside just so they could tell me that things looked good and if the bleeding continued to go to the emergency room, which is exactly what I had to do. So not only did I have to pay them for their services but I also had to pay for the emergency room. I will never visit them again and I would recommend that if anyone is even thinking about going to this facility that they DON'T. Totally disappointed and appalled of their non-professionalism.
Did this provider answer all of your questions?
None of my questions were answered
They always take that extra step to make me feel special. I always enjoy my appointments here. Let me just say that the chairs in their waiting room are quite comfortable. Its nice that they care about patient comfort. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while.
They always take the time to listen to me. I know they really care about me and what I have to say. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I don't know of anywhere else that would've taken better care of me. I had a great experience. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. It was easy to get the appointment time that worked for my schedule.
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