Western Dental Services Inc - Chino

Western Dental Services Inc - Chino
Western Dental Services Inc - Chino 12400 Central Avenue Chino, CA 91710
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
No
Does the provider's staff maintain a professional appearance?
Somewhat
Was this provider's office clean?
Somewhat
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.20.117
September 11, 2014
My last experience at the dentist was that of a horror movie(Hostel) when i went in few years ago to have my wisdom teeth remove. After this traumatic experience I never went back to the dentist nor planned to go(not a recommended choice) until a month ago wild swimming on the pool(butterfly style, trying to be silly for my son) I hit the edge of the pool and badly chipped my two front teeth.

The next day I walk into this location without an appointment and front the moment I enter I was greeted and helped right away. The ladies at the front desk where very helpful and had a great customer oriented attitude. The great service didn't end there but it continue with the dental assistants, showing understanding and sensitivity to this nervous and scare alpha male. I was honestly freak out do to my previous experience and did not expected to walk into paradise instead.

The two Dentists(Dr. Paula and Dr. Gill) that worked on me were amazing, they not only gave me confidence that they knew what they were doing but they made me feel as if I was a member of their family. They, together with my mom have encouraged me to continue in my dream of becoming a Healthcare Administrator and run hospitals with Doctors that show love and care not just for what they do but for their patients.

Many people might think that being a Dentist is not the same as being a Doctor working in intensive care but I can assure you after spending a whole day at this dental office that Dentist also save lives and put their lives on the line to save others. I will always thank God for giving me the privilege of being your patient. You guys didn't just give me my image back but my life.

- Luis Moran
by Peruvian Papi xxx.xxx.75.210
September 10, 2014
Long wait times, both in the waiting room and in the chair. Office is noisy, only a couple of "private" rooms, most chairs are wide open to other patients walking through. It is difficult to understand what the staff is trying to communicate.
I had gum surgery 6 months ago, and I've had four followup appointments. Now suddenly I needed SIX fillings!
Not happy, and as soon as I get a couple of issues resolved I'm going to another dentist.
by Unhappy Camper xxx.xxx.175.54
July 21, 2014
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.160.192
April 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Sure
by Sara xxx.xxx.120.175
January 15, 2012
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
by Anonymous
September 13, 2011
Was this provider's office too cold?
No, it was fine
Did you feel safe in this provider's care?
Yes
by Anonymous
July 20, 2011
Were the waiting room chairs comfortable at this dentist's office?
They were average
by Anonymous
June 07, 2011
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Did your gums bleed excessively after your appointment?
Yes, they should have been more gentle
Was it easy to make an appointment with this provider?
Practically Impossible
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous
May 25, 2011
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