Elizabeth Masten, MD

Elizabeth Masten, MD
509 Lakeview Ave Milford, DE 19963
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Was this dermatologist friendly?
Extremely Friendly
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this dermatologist to others?
I Already Have
Was this dermatologist's staff friendly?
Yes, they went above and beyond
Did this provider seem up-to-date with the current advancements in their field?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider remember you and your circumstances at every appointment?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Dr. (Elizabeth) Masten made sure every single question I had was answered, and she is generally available if I have any more questions. The staff most friendly and welcoming. I was very satisfied with my visit. She was very helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all.
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Their staff was not friendly at all. I'm going to have to do my own research to get my questions answered. I'm hoping I can find better service somewhere else.
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. I was given a polite greeting when I walked in. It was nice to be acknowledged. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider use current and safe equipment?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
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