Phiroze Kazi, MD

Phiroze Kazi, MD
Good Samaritan Hospital 777 Knowles Dr Ste 4 Los Gatos, CA 95032
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Consumer Feedback

(3 Reviews)
4.5 star average for Service
4.5 star average for Environment
4 star average for Staff
3 star average for Recommended
5 star average for Value
I chose this doctor after reading some reviews. There is probably no doubt he is a great doctor, but first impression made me very upset. I went out of my way to contact the office to make an appointment. They don't have a direct line, only voice mail box. It took them 2 days to call me back, but by that time, I had already booked an appointment with them on I made this appointment 2 weeks ahead. They confirmed with me 3 times via email and last reminder on the day of appointment via text. So there's no way there could be a misunderstanding. I arrived 10 minutes early and found that their office was completely closed with lights shut off. Giving them the benefit of the doubt (maybe they went to lunch or meeting), I waited outside for 45 minutes. I called that phone number again, voice mail box. No use. I called and they apologized for the inconvenience that the doctor has caused. It wasn't even their fault, they weren't the ones who confirmed the appointment. It was verified that the staff at doctor's office made the confirmation. was so nice they gave me a $20 amazon gift card just because. They said they will contact this office for attention. Good luck trying, I can't get a hold of them. Call 911
by Donna D.
May 29, 2012
Was this provider's staff friendly?
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Would you refer this provider to a family or friend?
by Anonymous
July 18, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. The office was easy enough to find. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.
by Kumar
June 10, 2011
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