Russell Cranford, MD

Russell Cranford, MD
11400 Huron Ln Little Rock, AR 72211
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Consumer Feedback

(31 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
I have been a patient of Dr. Cranford since 1986. He has seen me through everything imaginable. His bedside manner is outstanding and he is beyond thorough. He drills down to find the answers and solutions. His answers may not be what you want, but they always what you need. His staff is outstanding and works hard to get specialty appointments and testing for you if required.
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor's staff friendly?
Friendly Enough
Were the waiting room chairs comfortable at this doctor's office?
They were average
Would you recommend this doctor to others?
I Already Have
Were the restrooms clean at this provider's office?
Yes
Was this doctor's staff friendly?
Yes
Was this doctor friendly?
Yes
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this doctor to others?
I Already Have
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this doctor to others?
Yes
Were the restrooms clean at this provider's office?
Yes
Was it easy to make an appointment with this provider?
Yes
Would you recommend this family doctor to others?
I Already Have
Was this family doctor friendly?
Yes
Was this family doctor's staff friendly?
Yes
Was this provider helpful about using your insurance coverage?
Absolutely yes
Only go to this Doctor if you must do a walk in appointment. The staff is indifferent. The doctor will treat your current symptoms, but does not care for your long term health. Will not be going there again.
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was this provider's office easy to locate?
Fairly Easy
Did you experience unnecessary pain during your visit?
No
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider's office clean?
Yes everything was neat and sterile
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
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