Dr. Mimi Bansal

Dr. Mimi Bansal
Dr. Mimi Bansal 2001 Marcus Avenue Lake Success, NY 11042
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Consumer Feedback

(38 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by Anonymous
December 21, 2011
Are you going to visit this provider again?
Sure
by Anonymous
December 09, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider seem irritated to be working with you?
No, they were polite
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
December 08, 2011
Did this provider have reasonable prices?
No, it was expensive.
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
November 16, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this cosmetic dermatologist answer all of your questions?
Every question I had was answered thoroughly
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
October 26, 2011
Does this provider give unbiased advice?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this cosmetic dermatologist answer all of your questions?
Yes
by Anonymous
October 14, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
September 24, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider late to your appointments?
No, they were on time
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
August 11, 2011
They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly.
by Anonymous
August 08, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
July 29, 2011
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