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Karen Ottenstein

Wellness.com Featured Provider
Karen Ottenstein
Karen Ottenstein, MD
(9 Reviews)
Office

(508) 636-7890

 Fax (508) 636-7299 829 Main Road Westport, MA 02790

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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.64.60
April 17, 2013
Would you recommend this family doctor to others?
I Already Have
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider's office too loud?
No, it wasn't too loud
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider have helpful information available online?
Yes
by whittisteph xxx.xxx.109.103
January 28, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.163.125
January 15, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.104.254
August 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.115.127
May 25, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was the waiting area spacious?
Yes
by Anonymous
February 14, 2012
I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. When comparing them to others I have visited for the same condition, they are among the best I have seen. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by Sandy
February 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Would you recommend this family doctor to others?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
November 29, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
October 28, 2011
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Map and Directions
829 Main Road, Westport, MA 02790
Website https://www.prima-care.com/
Primary Specialty

Doctor

Practice Karen Ottenstein, MD
Gender Female
Business Hours
Monday:8:00 AM - 4:30 PM
Tuesday:9:30 AM - 4:30 PM
Wednesday:8:00 AM - 4:30 PM
Thursday:8:00 AM - 4:30 PM
Friday:8:00 AM - 4:30 PM
Saturday:Closed
Sunday:Closed