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Michael Older, MD

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Michael Older, MD
(16 Reviews)
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190 Groton Rd Ayer, MA 01432
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did this doctor answer all of your questions?
Some were answered
Would you recommend this doctor to others?
Absolutely Not
Was this doctor's staff friendly?
Friendly Enough
Were the waiting room chairs comfortable at this doctor's office?
They were average
Were you satisfied with your appointment with your provider?
No
by Anonymous xxx.xxx.153.210
September 02, 2015
I was very happy with my visit to this Doctor. He was friendly and very thorough. I intend to keep him as my doctor for this particular issue.
by Karen Nelson xxx.xxx.77.203
February 17, 2015
Great Dr always friendly got what i needed done
by Sharon C xxx.xxx.141.105
July 22, 2014
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Would you recommend this gastroenterologist to others?
If I Had To
Was this gastroenterologist friendly?
Friendly Enough
Did this gastroenterologist answer all of your questions?
Every question I had was answered thoroughly
Was this gastroenterologist's staff friendly?
Yes
by Anonymous xxx.xxx.175.25
March 24, 2014
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.17.247
January 23, 2014
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider offer flexible appointment times?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.44.51
January 08, 2014
Does this provider always put the customer first?
Yes, they always put customers first
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider late to your appointments?
No, they were on time
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.57.127
December 23, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did they follow up with you after your appointment?
Yes.
Were you able to relax during your appointment?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.106.22
June 13, 2013
Was the waiting area spacious?
No, but I can always find a seat
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.21.23
May 31, 2013
Does this provider offer flexible appointment times?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.208.109
April 09, 2013
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Map and Directions
190 Groton Rd, Ayer, MA 01432