Jules H Roberts, DMD

Jules H Roberts, DMD
North Shore Oral Maxillofacial Surgery 901 OLD COUNTRY RD Unit B PLAINVIEW, NY 11803
Add a Review

Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They paid close attention to me and all of my questions were answered. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider use current and safe equipment?
Fairly current
Did this provider listen to your input and concerns?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider promptly return your phone calls?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider always put the customer first?
Yes, they always put customers first
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's staff friendly?
Yes
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Add a Review