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Women Clinic of Northern Arizona

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Gynecologists & Obstetricians (OBGYN)

Phillip Williams, MD

Flagstaff, AZ

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Women Clinic of Northern Arizona
Women Clinic of Northern Arizona
(38 Reviews)
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1024 N San Francisco St Ste 105 Flagstaff, AZ 86001
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Consumer Feedback

(38 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Everyone in this office is very nice. Sometimes I felt that Dr. Shiels told me too much about studies and things I didn't necessarily want/need to know about. She asked me what kind of birth control I was using and when I said the rhythm method she made a joke "What do you call a couple that uses the rhythm method? Parents." I thought this was a bit offensive, since maybe I am Catholic and don't believe in birth control.

I think Dr. Shiels is very thorough and always makes sure she has addressed all of my concerns, but as a woman trying to get pregnant, I think I will try a different doctor.
by Maria
September 19, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
June 06, 2011
I was explained every possible side effect before being prescribed medication, and was fully informed about both the positive and negative outcomes, and the risks of procedures. They were extremely informative. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Their staff is very friendly and professional.
by Melinda
May 02, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
March 25, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
March 23, 2011
Were the waiting room chairs comfortable at this provider's office?
They were average
Was this provider friendly?
I didn't feel very welcome
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did this provider answer all of your questions?
No, I left confused and frustrated
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
March 09, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
March 08, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
March 07, 2011
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Map and Directions
1024 N San Francisco St Ste 105, Flagstaff, AZ 86001