Matthew S Johnson, MD

Matthew S Johnson, MD
7150 E HARRY WICHITA, KS 67207
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by xxx xxx.xxx.1.21
August 20, 2013
Does this provider promptly return your phone calls?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.46.9
May 08, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this family doctor friendly?
Extremely Friendly
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by swtwm xxx.xxx.65.61
December 19, 2012
Was there annoying music playing while you waited or during your visit?
Yes, it was downright irritating!
by Anonymous xxx.xxx.85.72
December 10, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this family doctor's staff friendly?
Yes, they went above and beyond
Did this provider listen to your input and concerns?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
by booke colling xxx.xxx.21.142
October 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.187.144
September 04, 2012
Was this provider's staff friendly?
Yes
Was the waiting area spacious?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
by Anonymous
October 28, 2011
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
by Anonymous
October 19, 2011
Does this family doctor use current and safe equipment?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
September 22, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Would you recommend this family doctor to others?
I Already Have
by Anonymous
July 25, 2011
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