Melanie Smolen, MD

Melanie Smolen, MD
11201 COLORADO AVE KANSAS CITY, MO 64137
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Are you going to visit this provider again?
Without a doubt!
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.93.9
November 19, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this family doctor's staff friendly?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.180.128
August 30, 2013
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by madison
September 02, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
July 07, 2011
I really like Doctor Franey, she was helpful and talked to me like a person and not a patent and a very carrying person, don't go to doctors much, but I would go back to her.
THANK YOU DR. MICHELLE FRAN
SHARON
by sharonfaust
August 03, 2010
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