Barbara D Saxena, MD

Barbara D Saxena, MD
1005 CHARLEVOIX DR STE 180 GRAND LEDGE, MI 48837
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider's staff friendly?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.159.28
February 04, 2014
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.208.160
June 16, 2013
They were so easy to reach. They answered my call immediately. Doctor even gave me an after hours number (personal) in case I had an emergency or if I was worried/scared about some test. I left a message that was not urgent, but she called me after hours to discuss my concerns frustrations over a different office . It is a relief to know that I can count on them to always be there for me when I need them the most. When you go to the doctor, you can feel rest assured that you will SEE the doctor and not a physicians assistant. The doctor is smart, listens, and is very thorough and proactive. You get a sense that you are not a number and that they care about YOU the person and your life. The office is conveniently located and easy to find. The staff is a reflection of the doctor. The staff very personal and attentive to your concerns and needs. They went out of their way to make me feel special and respected, and were very sympathetic to my situation! I've never seen more kindness and empathy anywhere else!! They always make sure to return my phone call as soon as possible. They've never left me waiting. I;m impressed by the short wait. Not more than 10 minutes. I can only imagine that if they are ever behind, it's most likely because a patient really needs the extra time.
by reallyhappypatient xxx.xxx.128.8
February 21, 2013
Dr Saxena is wonderful, IF you can get to her, front desk/phone help is very rude. Looking for a new doctor because of them.
by Anonymous xxx.xxx.40.86
August 01, 2012
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
August 25, 2011
They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. It is obvious that their office is cleaned regularly. It was fantastic. I have already sent so many people here. They truly deserve more recommendations than I can give!
by Token
August 01, 2011
Does this provider offer flexible appointment times?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you experience unnecessary pain during your visit?
No
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
March 04, 2011
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