Bryan D Loos, MD

Bryan D Loos, MD
24700 CEN RDGE RD STE 220 BLDG 1 WESTLAKE, OH 44145
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you experience unnecessary pain during your visit?
No
Was this family doctor's staff friendly?
Yes
Would you recommend this family doctor to others?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.81.31
January 23, 2014
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider always put the customer first?
Yes, they always put customers first
Did you leave the office feeling satisfied with your visit?
Yes
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Cheryl xxx.xxx.111.101
December 03, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by marie xxx.xxx.193.151
October 15, 2013
Was this provider's staff friendly?
Not Really
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Would you recommend this family doctor to others?
No
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous xxx.xxx.24.168
July 26, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.72.91
June 09, 2013
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.153.92
June 03, 2013
Did this family doctor answer all of your questions?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider offer any coupons, discounts or promotions?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.188.210
May 18, 2013
Was this family doctor friendly?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.50.70
April 11, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Shannon xxx.xxx.230.57
March 06, 2013
Did this family doctor answer all of your questions?
Yes
Was this provider late to your appointments?
No, they were on time
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.8.67
January 29, 2013
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