Jeffrey L Kishiyama, MD

Jeffrey L Kishiyama, MD
3329 MISSION DR SANTA CRUZ, CA 95065
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Would you refer this provider to a family or friend?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.117.81
June 28, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by BobC xxx.xxx.169.83
June 25, 2013
They paid attention to me and medecine doctor prescriped was really working on my allegie. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. If I need again, I will return to this doctor's office.
by PJ xxx.xxx.220.130
May 14, 2012
Did this provider answer all of your questions?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.74.46
March 22, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Did this asthma - allergy specialist use current and safe equipment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
February 22, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider welcome questions?
Yes, they don't mind answering my questions
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider listen to your input and concerns?
Yes
by Anonymous
August 02, 2011
I do not recommend this doctor. I went to this office because it appeared to be the only allergist practice in Santa Cruz that my insurance would take. Later, I found out that I could have gone to several ENT docs in town who also do allergy testing. This is a very bureaucratic operation. I found it very difficult to get straight answers to simple questions, and when I called I spent a lot of time getting transferred and waiting on hold. I felt the attitude of the office staff was snide. The only people who I got the impression genuinely cared about patients and would listen to their concerns were some of the nurses. Dr. Kishiyama seemed to take a 'my way or the highway' approach to medical "care." If there are reasons the regimen he prescribes won't work for you, I wouldn't expect him to acknowledge your concerns and adapt the plan.
by discoball
July 03, 2009
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