Edwin J Helitzer, DDS

Edwin J Helitzer, DDS
195 South St # 4 Pittsfield, MA 01201
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
The hygenists are great. They are gentle and take their time. Dr. Helitzer is awesome. I have been his patient for 4-5 years now. He doesn't tell you that you need unnecessary dental work just to make money like some other dentists in the area do. I would recommend him to anyone. It's just too bad that he doesn't take Commonwealth Care Insurance. I have to pay out of pocket.
by tenderoni xxx.xxx.161.68
October 11, 2013
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider prominently display their diplomas or business license?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.28.250
October 01, 2013
Did this provider listen to your input and concerns?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider answer all of your questions?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.31.184
April 12, 2013
I love this Dentist and the Hygienist are wonderful. I cannot say enough about this office. They are never pushy, bossy or rude. Excellent work and they take their time and work with my children if they are scared. That doesn't happen too often with EVEN children Dentist.

The office was very easy to locate. I didn't have any trouble finding it at all. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
by Shelly xxx.xxx.255.2
January 18, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
by Anonymous xxx.xxx.190.155
October 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.242.125
August 13, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by scheff xxx.xxx.219.122
June 28, 2012
They took my husband when he was in pain and swollen. I called each and every dentist in town and they were the only ones who accommodated him right away. My husband who is terrified of dentists said he's the best by far. I am satisfied with their services. Dr. Helitzer is brilliant you would see on his plaques and academic achievement. Too bad I got laid off and got masshealth I had to change dentist since they don't accept it but overall they are great!
by J. Marcil xxx.xxx.76.18
March 14, 2012
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
December 03, 2011
I always have a pleasant experience when visiting Dr. Helitzer's office. His Office Manager Gabrielle is very friendly and always greets us with a smile. She works with my busy schedule to help find the best time for my appointments and is very efficient. Dr. Helitzer and his staff stay on schedule and always give curteous reminder calls the day before to remind us of our appointment. When insurance doesn't pay in full his Office Manager is very good about setting up payment arrangements and very understanding of my financial situation. I would highly reccomend this office to any one looking for a Dentist.
by Dragonfly
July 07, 2011
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