Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Does this provider have a good professional reputation within your community?
Not really, it could be better
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while