Susan Andrew, MD

Susan Andrew, MD
Mainland Allergy Clinic 914 Fm 517 Rd W Dickinson, TX 77539
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Would you recommend this asthma - allergy specialist to others?
If I Had To
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.139.135
March 07, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were the waiting room chairs comfortable at this asthma - allergy specialist's office?
Yes
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Peggy Kleinmann xxx.xxx.97.223
January 07, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this asthma - allergy specialist's staff friendly?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.186.72
October 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.166.106
March 27, 2012
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Was this provider late to your appointments?
No, they were on time
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
January 05, 2012
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
November 16, 2011
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous
October 18, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this asthma - allergy specialist's staff friendly?
Yes, they went above and beyond
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
September 15, 2011
Excellent clinic. Dr. Andrews is top notch. Her associates are great.
by Jim
August 30, 2011
Did this provider answer all of your questions?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
July 07, 2011
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