Directory > Providers > Doctor > Dermatologist > GA > Lilburn > Windell Boutte', M.D. > Reviews

Windell Boutte', M.D.

Nearby

Dermatologists

Georgia Dermatology Partners - Snellville

Snellville, GA

Peach Dermatology

Suwanee, GA

Georgia Dermatology Partners - Loganville

Loganville, GA

Forefront Dermatology

Alpharetta, GA
Get Featured on Wellness.com > Learn More
Windell Boutte', M.D.
Premiere Dermatology & Surgery, LLC
(16 Reviews)
> Get Phone Number & Directions
4650 Stone Mountain Hwy Lilburn, GA 30047
Add a Review

Consumer Feedback

(16 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Where is she. I need her for my skin needs
by Vp xxx.xxx.176.102
November 03, 2022
People, please be careful about who you select to perform surgery. Does being board certified in dermatology make you qualified as a surgeon to perform plastic surgery? Please do your research on facilities before scheduling surgery. Cosmetic surgery is still major surgery even though it is being marketed as a "simple procedure". Is the facility equipped to handle emergencies during surgery? There are things that can occur during surgery and you want to have an experienced doctor and have it done in a hospital or a well-equipped facility. A friend of mine went in for a "simple procedure" liposuction/tummy tuck and is on life support 4 weeks later and the outlook is not good. PLEASE do your research before electing to have any surgery. In order to leave this review I had to give a rating, other wise I would not choose even 1 star.
by Angry xxx.xxx.77.202
March 18, 2016
This office is so unprofessional I had a appointment with them I called to reschedule because I had to wait too long to be seen by the doctor but they told me to come in earlier I did then then I got here the office was packed with waiting people decided to give them the benefit of the doubt only to be place in the back 30 minutes before my appointment to wait for a hour and a half very unprofessional . The staff is very argumentative been u ask question
by Sue xxx.xxx.27.26
October 14, 2015
My initial experience with this provider was not a good one; it was less than average but I've experienced worse. On my 2nd visit, I made it a point to let the staff know about my 1st experience and how I thought about not returning. Immediately, I received an explanation and an apology. Since then, the service has been top notch and the results have too. I've been consistently going now for better than 4yrs and I always get compliments on my skin. I'll continue with Dr. Boutte' and her staff...and when things don't go right (and sometimes they won't), I'll speak up and tell them.
by Angela xxx.xxx.104.31
September 30, 2014
Was this doctor's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Were the waiting room chairs comfortable at this doctor's office?
They were average
Did this doctor answer all of your questions?
No, I left confused and frustrated
Does this provider have helpful information available online?
Not really
by gigi xxx.xxx.102.147
March 31, 2014


Dear Dr. Boutte:

I wanted to contact you personally to give you some feedback regarding the care I have received since my cosmetic surgery in October 2013. It has not been good - at all. Cosmetic surgery is not a luxury that all women can enjoy. It is a blessing to be able to pay upfront for services that help me feel better about my appearance. However, the care I have received since my surgery has settled my decision not to patronize Premiere or refer my friends or family.

I want you to know that I am not the type of person that is a chronic complainer. I decided to patronize your facility, even though there are a lot of bad reviews on the internet regarding the customer care. I am a professional and I understand how challenging it can be to set an established office flow. Nonetheless, I wanted to share my concerns with you, in hopes that your office might make the necessary adjustments to retain future clients. Here are my major concerns:

1. I never received a post-op phone call;
2. I had some post-op problems but my phone call to your office was never returned;
3. I appeared last week for my 90 day follow up. I waited well over an hour for a 3:50p.m appointment , only to find that your office had overbooked and there were still 2 people ahead of me. I expressed my concern at the window. I asked the receptionist to reschedule me for a different date and time.
4. I appeared for my 11:40a.m rescheduled appointment on today. The same thing happened all over again. I appeared at the window to inquire about the wait, since I had already been waiting 1 hour. I was told that someone would be out to get me shortly.

After waiting another 10 minutes, I was placed in a FREEZING COLD room at the rear of your building. I sat there for another 10 minutes. Eventually, I decided to leave due to the extreme temperature discomfort. To date, I still have not received my 90-day follow up. I am left feeling that my care as a patient is no longer important because your office has already received my cash funds. I am now viewed as old news, rather than the potential for ongoing business.

Dr. Boutte, you have a very beautiful building. You as a Dr. were very kind and I liked you a lot. I am happy with the results of my surgery thus far, although I have some questions that I have not been able to ask in the last 2 visits. I was looking forward to more services at Premiere - but I am sorry to inform you that I will not return.
by Lisa Carter xxx.xxx.28.167
January 28, 2014
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.44.57
May 08, 2013
I was relaxed and comfortable while waiting to see the dermatologist, and there was lots of available parking at their office. They were one of the kindest, most caring staff I've ever dealt with. However, the doctor didn't tell me anything about my treatment options. I left feeling very confused and frustrated.
by Anonymous xxx.xxx.32.138
April 03, 2013
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
by Anonymous xxx.xxx.26.94
March 09, 2013
Was this provider's staff friendly?
Friendly Enough
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.107.57
January 05, 2013
Add a Review
Map and Directions
4650 Stone Mountain Hwy, Lilburn, GA 30047