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Robert Goodwin, MD

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Robert Goodwin, MD
Dr Goodwin & Assoc
(26 Reviews)
> Get Phone Number & Directions
9650 Santiago Rd Ste 108 Columbia, MD 21045
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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.42.121
August 05, 2012
I did my own research and told the Dr. what my problem was. After expensive lab tests, and a month later, he told be the same thing I told him and referred me to a specialist. I'm back at square 1. Their staff was not knowledgeable or friendly, treat patients like a nuisance. I feel like my appointment was pointless. None of my questions were answered - the Dr. never handles anything himself, always refers to specialist. Waste of time and money. I'm finding a new Dr.
by wasted time and money xxx.xxx.94.78
June 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.74.186
May 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.21.74
April 09, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Was this family doctor friendly?
Yes
Was this provider's office clean?
It was satisfactory
by Anonymous
March 01, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
February 28, 2012
Did you experience unnecessary pain during your visit?
No
Did this provider listen to your input and concerns?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
February 03, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was the waiting area spacious?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
December 30, 2011
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did they follow up with you after your appointment?
No, but they said they were going to!
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
by Anonymous
September 21, 2011
Would you recommend this family doctor to others?
I Already Have
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
August 30, 2011
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Map and Directions
9650 Santiago Rd Ste 108, Columbia, MD 21045