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Forefront Dermatology Clive, IA - Aesthetics

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Forefront Dermatology Clive, IA - Aesthetics
Forefront Dermatology Clive, IA - Aesthetics
(1 Review)
Office

(515) 224-7088

 12327 Stratford Drive Suite A Clive, IA 50325

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About

Forefront Dermatology Clive, IA - Aesthetics

Forefront Dermatology Clive, IA - Aesthetics in Clive has licensed aestheticians and cosmetic nurses supervised by a board-certified dermatologist. The team offers medspa aesthetic treatments to help rejuvenate the skin. Our services included CoolSculpting, Botox, Dysport, Juvederm, Radiesse, Clear and Brilliant, IPL, Laser Hair Removal, PRP for Hair Loss, Chemical Peels, Dermaplaning, Facials, Microdermabrasion, Microneedling and additional add-on services. To schedule an appointment or a consultation, please contact our office at (515) 224-7088.
Website https://forefrontdermatology.com/location/clive-ia-50325/cosmetic-dermatology/
Primary Specialty

Day Spa

Practice Forefront Dermatology Clive, IA - Aesthetics
Payment Options American Express, Cash, Discover, MasterCard, Visa
Accepting New Patients
Email marketing@forefrontderm.com
Map and Directions
12327 Stratford Drive Suite A, Clive, IA 50325
Business Hours
Monday:8:00 AM - 6:00 PM
Tuesday:8:00 AM - 6:00 PM
Wednesday:8:00 AM - 7:00 PM
Thursday:8:00 AM - 8:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:9:00 AM - 1:00 PM
Sunday:Closed
Services Forefront Dermatology Clive, IA - Aesthetics is a Day Spa in Clive, IA. A Day Spa usually offers a range of beauty, health, therapeutic and fitness treatments. A Day Spa is only visited for the duration of the treatment, as overnight accommodations are not available.

Please call Forefront Dermatology Clive, IA - Aesthetics at (515) 224-7088 to schedule an appointment in Clive, IA or to get more information. Additional Services Massage Spa, Dermatologist
Consumer Feedback
(1 Review)
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Recent Reviews
If I could give 0 stars, I would. My experience at heartland was quite traumatic and resulted in me crying in the car in shock after my appointment. The nurse would not listen to my concerns, she kept interrupting me and cutting me off, I asked if I could show her the spots on my skin and she kept saying "I don't need to see them, I know what they are by what you've told me." and even when I told her I was extra concerned due to a family history of a different condition she still refused to see them and kept cutting me off. I also had pictures of the spots from when they were worse, and she also refused to see those, scoffing at me and making me feel very stupid and not cared about.



When the doctor came in, everything was incredibly rushed and they really did not explain treatment. I kept offering potential causes or asking about things I should avoid (sauna, hot tub, body lotions, etc,) and the nurse just kept interrupting me and saying no they didn't cause it it could be anything and it would for sure come back and that I shouldn't worry about it. I was honestly shocked by how disrespectful and rude she was to me.



Next thing I know they start looking at my moles and insisted that one had to be removed. It seemed like they had the tool out of the package and ready to cut my skin open before I could even consent or ask questions. They said there wasn't an option and that it had to go. (BTW - it came back 100% normal). I asked if it would hurt, they said no. I asked if it would scar, and they said as long as I followed the instructions on the sheet it wouldn't scar at all. I told them I scar very easily and they said - just follow the instructions. It hurt terribly. My sleep was disrupted for a week because the pain was so intense. They took out a deep dime-sized divot of my skin and I'm left with a very noticeable scar, despite following the instructions to a T.



When I called and shared my experience with the manager, she was also shocked and very understanding and sympathetic... at first. She told me she would do everything she could to help remedy the situation and would get back to me within a week. When I finally heard back her entire tone had changed, she accused me of being dishonest, said my story didn't match what was written in her notes, and said that they never would have said mole removal wouldn't hurt or wouldn't scar. She too, then made me feel incredibly stupid and not cared about. I told her to call me back once she had talked with the Drs again and I never heard from her.



After speaking with some of my friends who have also been to this clinic, it seems like my experience is not uncommon at all. Sharing so that hopefully no one else will have to go through what I went through.
by J.A. xxx.xxx.57.130
April 01, 2022