Sunrise at Wood Ranch

Sunrise at Wood Ranch
Sunrise at Wood Ranch 190 Tierra Rejada Road Simi Valley, CA 93065
About

Sunrise at Wood Ranch

Sunrise at Wood Ranch is a Assisted Living Homes facility at 190 Tierra Rejada Road in Simi Valley, CA.
Primary Specialty

Assisted Living Homes

Services Sunrise at Wood Ranch provides extended-stay assisted living in Simi Valley, CA to seniors and retirees with varying levels of assistance needs and/or disabilities.

Please contact Sunrise at Wood Ranch in Simi Valley, CA for more information or to schedule a free visit.
Consumer Feedback
(4 Reviews)
Service
2.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
3 star average for Recommended
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Recent Reviews
Predatory pricing practices. Once you're admitted, they find ways to increase billing rates. High staff turnover. The care portion of Sunrise was sold to a separate company and it's obvious the marching orders are to maximize profits and they are good at that. Not like you can just up and move out since the " guests" are elderly
They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. Every time I come here I feel so unwelcome as soon as I enter the door. They can never seem to remember my name when I first arrive and always forget it throughout my appointment. They don't treat their clients equally at all, and only make time for their favorite clients. If they didn't like me, they didn't make time for me. They never made any effort to follow up with me after my visit and it made me feel very unimportant. I know they see a lot of patients, but when you say you're going to follow up, you should.
Recent Polls
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this facility immediately make your loved one feel welcome?
Yes, my loved one was welcomed right away
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was the waiting area spacious?
Yes, extremely spacious
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this facility have a good physical therapy program?
Yes! The program is fantastic!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
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