My advice (Don't go there). I took my dog for a first time routine check and grooming, My dog is a chow and was scared and was making it difficult to muzzle for safety. He is a large dog but showed absolutely no aggression, he was just scared and pulled away from the muzzle. He is not vicious but we are in our 70's and not able to hold him. There was nothing professional about this vet. The vet and his assistant stood in the doorway and would not even come in the room. They wanted us to take him home and sedate him and bring him back, and they would treat him. I told them we would not be able to handle a 61 pound sedated dog, but we were willing to pay for a nights boarding if they would sedate him, care for him, and that way we would be sure we would not have to handle a sedated dog when he was ready to go home. That vet refused to even come near him just kept himself in the doorway and refused to let his assistant come in the room either. He would not listen to anything we said, he just continued to stand in the doorway. I have never seen a profession Vet act that way. Disgusted we left the Vet area an went to the grooming side. The girls were very nice were actually petting and calming my dog. They were ready to proceed with the grooming. The Vet refused to let the girls groom him. One of the girls said this was not the first time he has done this, he is just extremely afraid of liability. In my opinion this guy is no professional, and acted like a total jerk, and should limit his practice to rabbits if he is that afraid of dogs.
My first time here.My last time here.I wouldn't recommend this place if it was a cold day in -----.A month prior to my vacation.I called this place to make reservation for our Golden and Schaunezer in a large area.The lady on the phone was nice and pleasant.She told me they would be in a large suite with cots and classical music.She played me like a fiddle.Upon our day of check in. 6 hrs before my flight we show up to start paper work.My husband wanted to see the area they were staying in.So the very nice young lady showed my husband a 3 by 12 run with swap coolers for our two dogs.What was said on the phone changed to a place I would not recommend for any 104 pound dog and 24 pound Schaunezer.For lack of time I had no choice. So I was stuck to place them in this aweful place for 5 days.Every day I called to check in.They told me every thing a person wants to hear.The only problem was I knew my dogs better.Not once did they say he lossed weight,not eating or drinking,or was limping and could of sprain or pulled his back leg!So I called my sis to pick him up 5 days before his schedule time.Never again will I do business with them.Upon arrival she noticed he smelled like dog pee.And his back leg was tender.So she took him to her ANIMAL HOSPITAL LOL.to only find he had injuried his back leg!Really.So they put him on some meds.And said give it a week if he not better then we will go further.This place is a joke.You can sugar coat customer service,but some people don't want to pay for (fake )service.And being a hospital you would think,they would like to know if your dog is on meds and med history.Not once did they ask,They were more worried about a feeding schedule!
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