This is a very slanted survey. True, they don't normally overbook, and they are nice enough. But the doctor I go there to see is never available. I'm left with very young and inexperienced doctor or a surgeon who is that, a surgeon. I ended up going elsewhere. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I was given a polite greeting when I walked in. It was nice to be acknowledged.
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