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Otter Lake Animal Care Center

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Otter Lake Animal Care Center
Otter Lake Animal Care Center
(22 Reviews)
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6848 Otter Lake Road Hugo, MN 55038
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About

Otter Lake Animal Care Center

Otter Lake Animal Care Center is a Animal Hospital facility at 6848 Otter Lake Road in Hugo, MN.
Primary Specialty

Animal Hospital

Map and Directions
6848 Otter Lake Road, Hugo, MN 55038
Services Otter Lake Animal Care Center practices at 6848 Otter Lake Road, Hugo, MN 55038.

Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Otter Lake Animal Care Center in Hugo, MN, please call (651) 426-8871 for more information.
Consumer Feedback
(22 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
View All 22 Reviews Add a Review
Recent Reviews
They have the most professional and the most dedicated staff of any animal care facility that I have used (and yes I have used more than 1). Their staff is caring and knowledgeable and always willing to go the extra mile to help. I would absolutely recommend them to anyone.
by Gary W Alick xxx.xxx.123.172
July 28, 2022
Poor care for my dog, overcharged by a lot. My friend had exact same service and was charged less. 90+ Degrees where they board animals no air for them. Wayne the vet very rude and unhelpful. Mollie was extremely rude and unpleasant. Sent flowers and said we had no bill then months later sent us a bill w a finance charge and no itemized bill???? Made us look like idiots. We have always paid our bills. Extremely unhappy with the care of my dog. Went in for a dental and put him to sleep. I will be turning them in. Please stay away
by Paula xxx.xxx.21.130
August 09, 2016
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Recent Polls
Would you recommend this provider to others?
Absolutely Not
Were the waiting room chairs comfortable while waiting for your pet?
Not really
Was this provider's office clean?
No
Did the waiting room smell clean?
No
Does this provider have a good professional reputation within your community?
Somewhat
by Janet xxx.xxx.44.47
July 26, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Not really
Would you recommend this provider to others?
Absolutely Not
Was this provider thorough in discussing the risks and benefits of your treatment options?
No
Did your provider ask enough questions that you felt they took a holistic approach to your appointment?
They weren't interested what was going on for me so they asked very few questons.
Does this provider have helpful information available online?
No
by Mark xxx.xxx.107.101
July 12, 2014
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