It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. The restrooms at this office were disgusting and smelled horrible. I couldn't even go. Obviously nobody cleans them or maintains them at all. They ignored my questions and my appointment seemed rushed.
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. The veterinarian wouldn't even allow me to stay with my pet the whole time. They took my terrified pet to a different room and I couldn't go with for some reason. My pet would have been much calmer If they had allowed me to go. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
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