Under no circumstances would I ever use this company again. The sales representatives give false information and the service reps are rude and of not help at all. BE ADVISED - DO NOT USE THIS COMPANY. I was prescribed a CPAP machine. When I went by Georgia Medical to pick up the machine I was not told that this was a lease purchase. They billed my insurance company for 13 months in the amount of $133.00 per month. When I received the insurance charges I immediately called GM for an explanation. The representative was extremely rude and continued to state that "she wasn't there and didn't know just what I was told. If I had known that it was a lease to purchase I would have returned it long before this. I can't state strong enough to NOT do business with this company.
Have been with this company for years and they cannot be depended upon. And sleep central (Rotec) is even a worse night mare. Even though they have in their records cushion sizes, they still send the wrong ones. Then we have to go into the process of returns and resubmitting the order. You have to call several times to main office in Marietta to get someone to start listening. My Dr. sent in the same orders two days in a row and they still could not find in their system! Well, it has to be there somewhere?? They take too much of my time and energy. I understand all such companies are bad. Sooo where do we go?? We are at their mercy!! It is terrible when the office manager has to do the work of ordering in order to get the order right. Now they are not allowing that service. So we are back with the same old wrong order system?
Wellness.com does not provide medical advice, diagnosis or treatment nor do we verify or endorse any specific business or professional
listed on the site. Wellness.com does not verify the accuracy or efficacy of user generated content, reviews, ratings or any published