EXPRESS HEALTHCARE INC

EXPRESS HEALTHCARE INC
EXPRESS HEALTHCARE INC 9379 TWIN BEECH RD FAIRHOPE, AL 36532
About

EXPRESS HEALTHCARE INC

EXPRESS HEALTHCARE INC is a Medical Supplies facility at 9379 TWIN BEECH RD in FAIRHOPE, AL.
Primary Specialty

Medical Supplies

Services EXPRESS HEALTHCARE INC is a medical supply company in FAIRHOPE, AL. Call EXPRESS HEALTHCARE INC at (251) 990-9119 for a detailed description of the medical equipment offered.

Contact EXPRESS HEALTHCARE INC and discuss your insurance questions and medical supply needs. Add a review for EXPRESS HEALTHCARE INC’s profile, using the wellness.com directory.
Consumer Feedback
(12 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
View All 12 Reviews Add a Review
Recent Reviews
For the most part I am EXTREMELY dissatisfied with my dealings with this business. I have had several back and forth conversations about the equipment I had purchased.
Originally in December 2018 the order for a wheelchair and cushion was delivered. By the middle of February 2019 a weld had broken on the chair and the cushion was flat and useless. I called Express HealthCare to let them know what was going on. They eventually brought a new chair and cushion out. After 3 or 4 days the cushion was getting flat and the strap to secure the cushion had pulled out of the cushion. Now keep in mind the cushion has a 90 day warranty. I called them back once again to let them know the problems I was having. That was on Friday, now its Wednesday and I haven't heard back from them so I called again to see what was going on. The person i was speaking to started giving me attitude saying that the owner had advised her that they have already replaced the cushion once and they won't replace it again because they are to expensive but they would let me purchase another one.
EXCUSE ME but it is a defective cushion. The only thing she would do is put me through to his voicemail. I have left a fairly descriptive voicemail and we will see if he calls me back. If he does and provides me with a good resolution I will update this post. If not I will do everything in my power to get everyone i know to boycott this business.
Very Poor Customer Service.
WILL NEVER, EVER DEAL WITH THE FAIRHOPE OR ANY OF THEIR OTHER LOCATIONS AGAIN!!! SOME OF THE ABSOLUTE RUDEST PEOPLE TO EVER WALK THE FACE OF GODS PLANET!!! ESPECIALLY ELIZABETH!!!!!
Recent Polls
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Was this provider late to your appointments?
Sometimes, it was a little frustrating
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