Shell Robertson, D.V.M.

Shell Robertson, D.V.M.
Canyon Lake Animal Clinic 31704 Railroad Canyon Rd. Canyon Lake, CA 92587

Shell Robertson, D.V.M.

We are a small animal practice, currently with one doctor on staff. Our business hours are, Monday - Friday from 9:00 a.m. to 6:00 p.m. Our office is closed Saturday and Sunday. Patients are seen by appointment only. Most emergency cases are referred to California Veterinary Specialist in Murrieta at (951) 600-9803.
Primary Specialty

Animal Hospital

Gender Male
Services Shell Robertson, D.V.M. practices at 31704 Railroad Canyon Rd., Canyon Lake, CA 92587.

Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Shell Robertson, D.V.M. in Canyon Lake, CA, please call (951) 244-3401 for more information.
Consumer Feedback
(18 Reviews)
4.5 star average for Service
5 star average for Environment
4.5 star average for Expertise
4.5 star average for Staff
4.5 star average for Recommended
5 star average for Value
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Recent Reviews
I have been going to Dr.Robertson for many years and have been very happy until recently when I put my dog in the car as she could not walk comfortably and in doing so I left my purse on the garage floor.

The staff would not treat her or even take a credit card over the phone from my daughter. I was treated without ANY sympathy or understanding and one of the staff thought it was quite funny that I was so upset. My dog has had surgery there several times as well as having her teeth cleaned. My credit card as well as my debit card is on file and yet they would not treat her and the charge was only $19.

Fortunately it was not life threatening but I will not ever go back to their office. I drove all the way to Sacramento the next day with her being very uncomfortable. I called a Vet there and was able to get her in right away. They took her in and treated her without even asking for payment!!! Not like your office and I have to say it was very refreshing.
Perhaps they could treat clients like myself with a little more understanding and not be penalized by a few that have not paid in the past. I was completely appalled.
by Dee Pangborn
January 03, 2019
Compassionate. I moved back to Los Angeles from Canyon Lake, and drive over 2 hours to have Dr. "Shell" take care of my dogs. 💜
by Bree
March 04, 2018
Recent Polls
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
by Anonymous
March 05, 2014
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was the waiting area spacious?
Yes, extremely spacious
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider prominently display their diplomas or business license?
by Anonymous
August 08, 2013
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