Ridgeway Animal Clinic

Ridgeway Animal Clinic
Ridgeway Animal Clinic New Bern, NC 28562
About

Ridgeway Animal Clinic

Ridgeway Animal Clinic is a Animal Hospital facility in New Bern, NC.
Primary Specialty

Animal Hospital

Services Ridgeway Animal Clinic practices at New Bern, NC 28562.

Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Ridgeway Animal Clinic in New Bern, NC, please call (252) 633-1204 for more information.
Consumer Feedback
(4 Reviews)
Service
2 star average for Service
Environment
4 star average for Environment
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Expertise
2 star average for Expertise
View All 4 Reviews Add a Review
Recent Reviews
Dr. Ridgeway is an excellent Veterinarian. I have been very pleased with his knowledge and service!
The person who answered my phone call today here is super rude and not welcoming at all. I couldn't believe how insensitive she was when my pet was injured. She wasn't very understanding or caring, and didn't show empathy for my situation. I could tell I wasn't her primary concern. Christmas Eve an hour before closing and five minutes from the office my dog was injured and swollen around his neck, and because they were closing within the hour I was told I couldn't be seen. The emergency clinic was opening two hours later and I was horrified my dog wouldn't make it until then. All I wanted was reassurance that I could wait until the time the emergency clinic opened up and I completely understand how poor the timing was but felt as if she didn't care if my dog lived or died. I find this unfortunate and was very frustrated she wouldn't at least consult the vet or tech and handled things herself. What is most hurtful is that I have used this vet for the past 7 years for three animals and in my time of need was really let down. Fortunately for me my dog was able to make it to the emergency clinic in Havelock where I was treated wonderfully. He will be OK but did require a drain placed and pain med/antibiotics and follow up treatment for drain removal. I can not express more how hurt I was by the situation today and will no longer be taking my animals to this vet. If you know routine visits are all you need then they aren't bad but don't count on them if you are in need.
Recent Polls
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did this provider answer all of your questions?
No, I left confused and frustrated
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Would you recommend this provider to others?
No
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