It hard to get anyone on the phone. They have an automated voice that answers the phone and directs you to the phone directory. You are lucky if you get a human on the phone because it usually goes directly to voice mail. I left with my hair styled because she insisted on it because she wanted to check my layers. I had to go to another salon to get my hair fix because of the choppiness and uneveness. One side of my layers where longer than the other side. I will not be back...
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