Regency Health Care Center

Regency Health Care Center
Regency Health Care Center 1550 Raydale Dr Louisville, KY 40219

Regency Health Care Center

Regency Health Care Center is a Nursing Home facility at 1550 Raydale Dr in Louisville, KY.
Primary Specialty

Nursing Home

Services Regency Health Care Center provides extended-stay nursing care to seniors with varying levels of disabilities in Louisville, KY.

Please call Regency Health Care Center at (502) 968-6600 for more information or to schedule an on-site visit.
Consumer Feedback
(14 Reviews)
3.5 star average for Service
4 star average for Environment
3 star average for Expertise
3 star average for Staff
3.5 star average for Recommended
3.5 star average for Value
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Recent Reviews
Horrible conditions. Bed pans not cleaned, bathroom looked just the same after cleaning people came in. Call lights going off for at least 30 minutes and nurses and aids at desk on their cell phones. Meds on bed side table left, told patient to take when she was ready. Dropped off from hospital late( 9:00pm), no one came to check on her no lights on in room, no call light given to patient. Put patient in diaper next morning and she isn't incontinent. Facility stinks, smells strong of urine, knocks you out when go down the hall. Had to put at least one star but really does not deserve any stars. Patient was removed after 3 days.
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. This provider has helpful information available online, which is really convenient. They have a good website and online presence. They made the extra effort to make sure every question and concern I had was addressed. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately.
Recent Polls
Would you recommend this nursing home to others?
I Already Have
Did you feel that your waiting time was acceptable?
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
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