Frightful place to live in when you cannot care for yourself and you are subject to a staff of generally just mean people. Unless your visitor or a state inspector is there, then they act nice temporarily. I have seen and been subject to verbal and physical abuse. I have had pain and anxiety meds withheld as retaliation for making complaints with the head of nursing. They rarely do bedchecks, and waiting 4 hours sitting in your own pea and crap. After 1 year and 2 teeth breaking have never seen dentist. They don't do wound care, peg care, trach care because they are so understaffed and then lie on records and claim you refused (and fraudulently report that to state). Call lights and many times even vent alarms are ignored. They run everything different when state schdueles an inspection, then it's right back to normal. If you are forced to put someone in here you have the right to setup a web camera to watch. They will put a big sign warning their employees and they will act different. Several employees have been fired because of authorities reviewing camera footage. Long wait for baths. Longest was 15 days between baths. Could write pages of things about this horrible and emotionally vicious environment.
My wife has been a long time resident. Caring staff and great caregiver to resident relationship. Also on site owner and directors. Very pleasant and clean facility. They go all out for the Holidays . Great place and excellent care.
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