Dr. Cook promotes vitality and health in her patients by recommending whole food based nutrition. She strongly urges her patients and families to take Juice Plus+. Additional information about Juice Plus+ can be obtained on her website.
You can never have an emergency and be able to call up there. You can not call and make an appointment. I have found out that you have to march your butt in to the office to get an appointment unless you use the online system which you have to be invited to. I make a trip to this office to schedule appointments and then they do get you in at the appropriate time for your appointment. Not Being able to get ahold of this doctor or nurse or even the receptionist is NOT ACCEPTABLE in my books..i complain about it all the time and she must get a lot of business to not even care what clients think about it. What's the point of having a receptionist if all she does is check people in and out. Isn't a receptionist suppose to be able to answer the phones and make appointments for the doctor. I don't know how these receptionist stay busy all day, because I would be bored not being able to do the job I was hired to do. All messages have to go through the doctor and still you NEVER get called back. Yes she is a good doctor, in and out of office quickly, but either its a control thing where no one is trusted to answer a phone or they just don't care and oh well if you lose patients.....Just to be clear we have gone here for a couple years now but we try not to go to the doctor unless we HAVE to because its a pain to even try to make an appointment.
First things first... You cannot get anyone to answer the phone no matter what option you choose on the recorded message when you call the practice. Secondly, the disconnect between the office staff and Doctor is atrocious! Due to their lack of communication I am out of pocket an additional $109.00 for "expertise and opinion" according to the Doctor (upon exit of the facility I was told by the office staff that everything was done at no charge per my insurance company, then two days later miraculously told that I owe an additional $109.00). The way the Doctor speaks to people is appalling... I do not speak to my dogs the way that she spoke to my child and I (in the office and on the subsequent "collection" call). I would not recommend this practice to my worst enemy! Do NOT put your child through this!!!!!!!
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