Shannon Heese, Office Manager

Shannon Heese, Office Manager
Dr. Sanford Neil Morrison, DDS 904 Kempsville Road Suite 102 Virginia Beach, VA 23464
About

Shannon Heese, Office Manager

Shannon Heese, Office Manager practices as an Oral Surgeon in Virginia Beach, VA.
Primary Specialty

Oral Surgeon

Gender Female
Services Shannon Heese, Office Manager is an Oral Surgeon located in Virginia Beach, VA. An Oral Surgeon is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw. They can provide dental implants, wisdom tooth removal, jaw surgery, orthognathic surgery, tumor resection, revision procedures for TMJ, anatomical modeling, oral sedation and Rembrandt whitening.

Please call Shannon Heese, Office Manager at (757) 467-8000 to schedule an appointment in Virginia Beach, VA or to get more information.
Consumer Feedback
(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
View All 9 Reviews Add a Review
Recent Reviews
It was "ok". The surgeon once walked out of my room to take a phone call without saying anything - no excuse me or anything - he just walked out when he was told he had a call. When he did my surgery as inpatient he never went to my room to tell me or my family what would be done and never came to check on me after surgery. His office did not contact me to make sure I had a follow up scheduled or anything, we had to do all the leg work and figure out what the surgery was and what i was supposed to do next. They give me a hard time about trying to pick up a prescription and won't call in my medication even though it is not narcotics or anything crazy. The young front desk girl with the long dark hair could not possibly be any more rude than she is. The thin red head who works in the back is always extremely nice and if everyone could behave the way she does I would be able to give you five stars. Oh and thanks for flooding my mailbox with EOBs from my insurance company when you keep refiling the same claims every single week until they pay. it is really overkill on your part.
by annoyed in norfolk xxx.xxx.56.99
November 18, 2014
They paid close attention to me and all of my questions were answered. Their staff was friendly enough, but they didn't go out of their way to help me. I felt like my needs were mostly met, but they didn't make any extra effort. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. I was overcharged for services which included paying for a bone graft that was never performed (roughly $500).
by Tom xxx.xxx.193.62
January 18, 2012
Recent Polls
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you leave the office feeling satisfied with your visit?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Dee xxx.xxx.71.109
October 23, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider have reasonable prices?
Absolutely!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous xxx.xxx.255.24
June 14, 2013
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