They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
Every time I come here Dr. Brucker always remember me by name and greets me as I walk into the office, even if it's been months since my last appointment. She makes an extra effort to get to know her patients and find out what they need. She goes out of her way to make me feel special and respected, and is very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. Her primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I will definitely recommend her to people I know.
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