ServicesMark Ratner, MD provides urology services in Rockville, MD. A Urologist is trained to diagnose, treat and manage diseases of the urinary tract and male reproductive system, including prostatitis, kidney stones and urinary tract infections.
Please call Gilbert Sher & Ratner at (301) 258-1919 to schedule an appointment in Rockville, MD or to get more information.
I definitely think that I could have gotten much better service somewhere else. I was amazed at how poorly they treated me. I wish they gave me good advice, but most of the time they only give me advice that would benefit them. They made no attempt to follow up with me after my appointment. It isn't a big deal, but it does say something about the overall atmosphere of the office. Doc RATNER rushed us in then out. He did not seem caring and barely listened to us. He said what he had to say and did not bother to ask if we had any question. Sad but it's the reality. I wouldn't go back .
Recently i has a surgery done with another Urologist (Dr. Aaron) who has been my doctor for 20+ years. The evening of the surgery there was a complication and Dr. Ratner was the on call doctor. He was rude, not willing to listen to the problem and basically wanted me to call back a few hours later. Maybe he wanted me to wait until another doctor would be on call or maybe when he was done with dinner. He basically could not be bothered with my concerns. Maybe it is because I am not his patient, but this was an emergency and he blew it off until I really insisted that he deal with the issue which he finally did. But the point is a patient should not have to feel uncomfortable especially right after surgery. I would recommend to all potential patients, that you that you consider other doctors first before Dr. Ratner and at least compare them all before thinking about using this doctor. 0 out of 10 for caring about a patient, 0 out of 10 for communication. I cant comment on his technical skills as my surgery was performed by Dr. Aaron and based on my 20+ years with Dr Aaron i can firmly say Dr. Aaron is absolutely great to talk with and knows what he is doing. Good luck to all.
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