I love Dr Valdes and his staff, the Dr is very knowledgeable and he is genuinely concern about all his pt's. But to get to see him is not easy. I have been coming to this office for years and he needs a better office manager or system on how to manage appt's. The wait in the waiting room and once you get in the room is toooo much even with an appt. But Dr Valdes is the reason I keeping going back.
The wait for when you have an appointment is 2 hours in the waiting room and then around 45 to an hour in a room for the doctor. If you don't have an appointment because your child is sick the wait is over 3 or 4 hours before you get a room to wait another hour! They over book every single day! Who ever is managing this office has no clue how to run a successful doctor's office! I was told after waiting 3 hours that there were several appointments a head of me and that they might not be able to see my son. Horrible Horrible Horrible!!!!
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