They are WAY overbooked and the staff is clearly overworked. I've never been in there when the waiting rooms weren't packed with a bunch people. They seem to be more concerned about quantity of business over quality. My appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day. I have even signed in and then left the office and came back and I still had not been called. Lots of sales people running in and out, but the patients wait. They always make an effort to be polite and courteous. They left me alone in the appointment room for quite a while. An hour wait is not unusual. I have fallen asleep a few times while waiting. And I never get the dotor's full attention. If I get five minutes at an appointment I feel like he is hurrying to get to the next patient and I still have questions.
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