I only went here for a year and had nothing but problems. I ended up getting a root canal in December and it was nothing short of a nightmare. I had the 1st appointment the Thursday before Christmas and was told by Dr. Tim, that I would only be in discomfort for a day or 2 and to not chew on that side. Well I was in pain all the way through Christmas and was not told that the office would be closed that entire weekend. So basically I had no one to follow up with. Then on New Year's day the temp filling completely crumbed and left me with a jagged tooth that was extremely uncomfortable. I called the "emergency phone number" and Dr. Tim called me back said to call the office the next day and they will grind down the edges. The next day I went in and he acted like it was no big deal. When I went back for my 2nd appointment my tooth was filed down to a stub and no temp crown was put on it because Dr. Tim said it was unnecessary since it was in the back of my mouth. In reality I wish I had a temp filling because the area around my tooth left a lot of exposed gum and eating was not comfortable. Then 2 weeks later I went back for my 3rd appointment to have the permanent crown put on. I was told that I would not be in any pain or discomfort. After 2 months of still having issues, feeling throbbing and dull pain in that tooth I ended up going to a specialist and discovering I needed the root canal retreated since it was not done correctly to start with.
I have ended up spending over a thousand dollars and went through months of pain and discomfort. At no time during my experience did I feel like Dr. Tim was interested in making me comfortable or sorry that he did not treat me properly.
There was lots of available parking on the street (bring change for meters) or in nearby lot. The office is lovely; up a flight of stairs from the street. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
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